Privacy Policy

OSM Helper ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website osmhelper.com (the "Site"), interact with our services, or otherwise engage with us. This policy applies to all users of the Site, including visitors and registered users. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services. By accessing or using the Site, you consent to the practices described in this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes personal data, derivative data, and mobile device data as detailed below. We collect this information to provide and improve our services, respond to your requests, and ensure the security and functionality of the Site.

• Personal Data: Personally identifiable information, such as your name, email address, telephone number, and other contact information, that you voluntarily provide to us when you choose to participate in various activities related to the Site, such as submitting a contact form, registering for an account, subscribing to newsletters, or requesting support. We may also collect additional information you provide in communications with us.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, referring website addresses, and the pages you have viewed directly before and after accessing the Site. This may include log data, device information, and usage data to help us understand how the Site is used.
• Financial Data: We do not collect or process financial data, such as payment card details, on this Site. If any third-party payment processors are used in the future, they will handle such data directly and securely.
• Mobile Device Data: If you access the Site from a mobile device, we may collect device information such as your mobile device ID, model, manufacturer, operating system, and information about the location of your device (if you enable location services). We may also collect data about your mobile network and usage patterns.
• Cookies and Tracking Data: We use cookies, web beacons, tracking pixels, and similar technologies to collect data about your interactions with the Site. This includes session cookies for functionality and persistent cookies for analytics. For more details, please refer to our Cookie Policy.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use the information we collect for legitimate business purposes and as permitted by law. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries, provide customer support, and fulfill your requests.
• Compile anonymous statistical data and analysis for internal use or to share with third parties for research or marketing purposes.
• Deliver targeted advertising, coupons, newsletters, promotions, and other information regarding the Site and our services to you, based on your preferences and interactions.
• Improve the Site's content, functionality, and user experience.
• Increase the efficiency and operation of the Site, including troubleshooting and maintenance.
• Monitor and analyze usage trends, patterns, and activities to enhance your experience and prevent abuse.
• Comply with legal obligations, enforce our policies, and protect against fraudulent or illegal activities.
• Personalize your experience, such as recommending content or features based on your past interactions.

Disclosure of Your Information

We may share information we have collected about you in certain situations to operate our business and provide services. We do not sell your personal information to third parties. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process (such as subpoenas or warrants), to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of ourselves, our users, or others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In such cases, your information will continue to be subject to this Privacy Policy or a similar policy.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing (if applicable), data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are contractually obligated to use your information only for the purposes we specify and to maintain its confidentiality.
• Marketing Communications: With your consent, or with an opt-out opportunity, we may share your information with third parties for marketing purposes, as permitted by law. You may opt out at any time by following the instructions in our communications.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. These technologies may collect data over time and across different websites. For more information on how we use these technologies and your choices regarding them, please review our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Your Privacy Rights

Depending on your location and applicable laws (such as GDPR for EU residents or CCPA for California residents), you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right to rectification of inaccurate information.
• The right to object to processing or request restriction of processing.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at support@osmhelper.com. We may require verification of your identity before responding to such requests. We will respond within the timeframes required by law.

Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. We do not currently respond to DNT signals, as there is no industry standard for compliance. However, you can manage your cookie preferences through our Cookie Policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Policy for Children

We do not knowingly collect personal information from children under the age of 13 (or under 16 in certain jurisdictions). If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@osmhelper.com.

Options Regarding Your Information

You may at any time review or change the information in your account (if applicable) or terminate your account by contacting us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Email Communications

If you receive unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding us and our services, and you will not be able to opt out of those communications (e.g., communications regarding the Site or updates to this Privacy Policy).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at: support@osmhelper.com

Last updated: October 01, 2025